The Alaska Club East Gym & Pool - Anchorage, Alaska

The_Vagabond_Blonde

This is a decent gym for the price. It has a good amount of weight equipment and is way less crowded than some other gyms I've attended. The employees are generally friendly and helpful. I like some of the specialty weight machines.

Downsides are that it is HOT upstairs now that they run the heat. Like uncomfortably hot, and no fans provided anywhere. Facilties are somewhat dated and don't offer complimentary extras like massage chairs unless you pay extra.

Adam Jacobson

This club has a ton of equipment and machines, which allows for a variety of workouts and routines. The hours are great too (24/7). Friendly staff, even at 5 am. And they provide towels, which saves me a lot of hassle. The facilities are not maintained as well as they should be though. The weight room has carpet peeling up, the squat rack platforms are caving in. Overall the place seems like it hasn't been updated since the 80's. For a top-dollar gym, they should invest more in up-keep. But over all those concerns are not enough for me to switch gyms. I have been a member since May 2024 and plan to continue.

Penelope

When I joined I was given a temp card Nd was not told to bring photo id. The manager at the time insisted that I bring him the card because he wasn’t sure I said who I wa. I explained that I would have to walk home to get it in the cold. After walking home I was so upset about the rude service and when I showed him my id he continued to be rude and didn’t apologize. I regretted ever joining and then never went because I didn’t felt welcome and had bad vices. Would not recommend to anyone. Would never join again. It’s like they’re nice when you want to sign up but after you signed up in a contract they treat you like dirt.

MiQi

The first month is free but you get charged enrollment fee and consultation fee. Which is 199 and 30 bucks. So ur paying for the first month already. After that "free" month you start paying regular fee. I fell for it. ? I realized after looking at the receipts. What did I get myself into...?

KT Taumua

I’ve been a member at the Alaska club for quite some time. I always go to the eagle river location and this east location is something else. This facility has become a nasty place to work-out. One of the worst place to workout on my opinion. To talk about the filth of this place is out of hand. My wife prefers the women’s only club or the location in downtown. I always check the showers before I use them, found nothing but bodily fluids and built up goo?. I’d make sure to always bring sandals to wear in the shower. The equipments there aren’t even worth your money. I had to make a complaint to the front desk frequently and yet they still haven’t done anything about it. I had to make a big complaint to their manager Roland as well, my daughter found a towel with fecal-stains as if other members were using it to wipe their rear? and still has not done anything to fix the issue. This was totally unacceptable. Me and my wife & kids bring our own towels now. So much for their so-called industrial washing machines is from what I was told. Their clean team is a big joke, they do not keep their maintenance clean. One employee named Parker was vacuuming with a very filthy vacuum. I was changing my clothes after my workout and smelled nothing but mold and debris coming out of their vacuum. I believe they do not check their vacuum filters. Also saw him pouring the stuff they use to clean their sinks in their mop buckets on my way out the door. Wrong solutions to clean the floors. Huge OSHA-issue in my opinion. I wouldn’t want my teenagers working there. I would try to avoid drinking from their fountain, drinking-water coming out of a rusty fountain and chewed up bottle caps found in the drain. I recommend other members to bring their own water for the safety of their health. I was also fined for triggering an alarm in the main locker room for trying to get my stuff when the door was unlocked because of false information from an employee. Only thing me and wife enjoys is their tennis court. The least cleanest place you can play on. Horrifying place to workout.

Jai Chang

In terms of facilities, equipment, and the gym itself, 5/5. In terms of accounting and being upfront about all fees, 0/5, very disappointed. During signup I had to ask on the side if there were any other “hidden” fees, and was told there was just the annual fee of $38, only to find out that they increase monthly membership fees in October every year, which I was not told about. I would still have signed up knowing all the fees, but would’ve appreciated transparency upfront, instead of that burden being on me to read long legal jargon.

Highly recommend thoroughly reading thru the entire agreement carefully. Alaska Club has added a lot of additional fees throughout the years that did not use to be there, and don’t count on membership to tell you all the fees up front.

Terrell Grant

Update 10 August 2024 - Instead of removing my made up owed amount the fearless leader, Genevieve Auelua. Sent it to Collectors/Collections.

Never Entered this Building as a Guest or Gym Member.... But that doesn't stop this multi-million dollar business from taking legal action against me for < $500 !? Between the phone calls, letters, legal advocate, time and lies to get me to pay a bill for an unused membership is Bonkers and Bad Business practice. Plus it feels like at this point your stopping of the effort to get me to pay a bogus claim of membership would save you over $500 a month. More than you say I owe. JS and Your Welcome. The attitude alone from a phone call a week after alerting them that I may be interested for my family to join was reason number 1. Why we or I would never join alaska club! I might remove this truthful and negative comment if they drop their ridiculous < $500 made up claim of a bill. As A Retired and Disabled Army - Iraqi Freedom War Veteran. I Do expect better from a gym in America to be more understanding and less demanding of someone to pay for an ice cream they never held or licked let alone seen. Will continue to update as they continue to spend more money than they say I owe. Any Response from less than a Manager with actual "helping this sito" power will be dismissed quickly with prejudice.

Sina Sena

Love the size of this gym, and that there is room to move. Issue with being open 24 hours, is that the weight room can be a train wreck in the morning sometimes. People are just lazy and don't pick up after themselves. Have found people who are not members in the gym, they most likely are let in by other people. Kind of scary to find someone sleeping in the locker room. Have had a few instances where there are homeless people by the doorway early in the morning, so have had to go to a different gym. Also kind of curious about why employees at the gym get to let in their friends (they don't badge in). Is this a perk of being an employee, you can bring whoever you want?