Waterfall Club - Clayton, Georgia

Richard M.

My wife and I had the privilege of working a wedding here at the Waterfall Club. The drive up was long, but very much worth it. The view here is spectacular! The staff was very helpful in making sure that we had everything that we needed to set up the DJ area and the photo booth. The couple were so much fun! The food was amazing and everyone had a great time dancing the night away.

Sarah D.

We got married here in August and it was amazing! Salem was so helpful answering any questions no matter how many I asked. The staff was also so friendly! The views are absolutely amazing! You’re high above the mountains creating the perfect scenery. And the wedding food!! We got so many compliments on how great the food was here!!

Freddy

Great place to stay during the winter, you can see a lot of snow and the houses are very huge and peaceful. It feels like a getaway from all your worries and problems. Pet friendly.

Jennifer L.

This venue caught my eye for my 2025 fall wedding, so I reached out for more information. Rebecca responded quickly and asked me follow-up questions, which I answered and have since not heard anything back. It's been almost 2 weeks now. If the venue doesn't fit within my budget that's fine, just say that, there are a million other venues to choose from, but the fact that no one even bothered to respond to my follow-up answers is really unprofessional.

Ruth S.

Beautiful place and location! One thing, my room had a beautiful view but I couldn't really open my window because it was right by the walkway to the outdoor dining.

David C.

Des visas spectaculaires du Lac Burton, les montagnes Blue Ridge, etc. Nous avons pu dîner sur place, profiter de la gym et même assister à une dégustation de vin (ou la France et ses régions étaient dignement représentées. Un très beau souvenir de notre temps passe au Lac Burton.

F M.

Never in my life have I had such an egregious display of immortality and lack of professionalism in an establishment that is supposedly classy. Salem was the only good part of the waterfall club. She was responsive, patient, respectful and kind. She was very helpful in planning and fixed the floor plan multiple times to accommodate timeline changes.

After attempting to resolve the issue with the establishment by speaking to Dee Dee Matis
their mediocre Food and Beverage Events Director numerous times and after admitting to being negligent and careless with our property and wedding execution, I found it necessary to warn other potential brides in order to save you $30k on a venue that doesn’t care once your money is paid.

Our wedding was in October on a cold windy day that started off raining. Per our contract we were supposed to have firewood in the fireplaces along with propane heat lamps. Instead of being provided these obviously necessary amenities our guests and food were left to freeze. After the wedding when we called to complain we were told by staff we should have requested them which is absolutely absurd if you speak to anyone in hospitality management with scruples.

Our cocktail hour was supposed to be in the garden, per conversations with Salem Addis their event coordinator, I was assured if it were too cold we would move it from the garden to the porch where there would be the heat lamps. Instead we were left with high boys being blown over in the garden (which occurred during the ceremony and setup which allowed adequate time to change plans and move the cocktail hour upstairs). Since it was too cold guests began to move into the dining room prematurely which did not allow our event coordinator to gather family members for pictures quickly enough. This caused us to be unable to get many pictures we planned, due to guests coming up to us to take pictures.

We ordered the chicken and waffle lollipops which were supposed to have a sweet and spicy sauce drizzled on them and they were so dry and bland it was embarrassing. They were not the same thing we tasted at the menu tasting a few months prior, despite requesting ramekins of extra sauce to be on the trays passed by their staff. We had a slider display that I made very clear I did not want displayed in the garden if it were too cold (which it so very clearly was by the excessive wind and rain that morning) so our guests enjoyed cold sliders. My family and guests were told the appetizers would be brought to the foyer and after a long period of time they were served cold appetizers.

I was escorted through the kitchen numerous times for outfit changes etc. where I saw staff packing our excess food (from guests who did not attend) in containers and when they saw me they whispered to each other and stopped. Regardless I saw many containers already packed. When I asked for the plated meals that were not served to be given to guests who were still hungry and to my family I was told numerous times by Dee Dee and a gentleman named Sam that the food was made to order and there wasn’t any excess food (which is impossible for a large event and anyone respectable in hospitality management will confirm this). Many of my guests told us the staff was going through the dining room loudly stating how many guests weren’t there and which meals to keep in the kitchen, clearly indicating the bold lies Dee Dee confidently told us.

We paid an extra $2.50 per guest (130 guests) to have a traditional rice dish served on the side of the plated meals. We provided very large amounts of prepared rice to The Waterfall Club the morning of the wedding. When the plated meals were served, there was a small, three bite serving of the rice and the staff enjoyed the rest of the rice rather than it being served. How do I know they ate it? Because my family were told how delicious it was and were asked about the recipe. We very clearly paid for a larger portion and Dee Dee claimed it was two ice cream scoops worth of rice but it was very clearly not.
1/3

Steven F.

Absolutely stunning. Amazing people. Loved my stay there🙂