Smokers Club - Torrington, Connecticut

GocoGames

If I could rate 0 stars I would
He sold us a broken bong and without even checking it to see that it was just made that way, with a small hole in it that leaks and wouldn’t do a return or exchange, he had a lot of attitude and was just seemed miserable. Very sketchy guy, would not recommend buying from this broken glass seller!

Jake “JakeBrake1089”

Don’t Bother. I Will Not Return! I frequented this shop for all sorts of things from beverages to glass pieces. I ran into an issue with a battery for cartridges, the device didn’t even make it 3 hours before failing. I brought it in as soon as I could (day and a 1/2 later) hoping for an exchange or even a small discount on a new one since I’m a regular customer.. Once it was understood that I was looking for a small favor for the inconvenience, I was given the “No English” treatment. I was insulted and waved off like some kind of intrusive child.
Greedy, poor customer service and lack of care, rude and disrespectful. Incredibly unprofessional and I will continue to spread word about my experience. WILL NOT RETURN.

Mateusz Gawlik

I recently got myself to smoke cigars with whiskey. I was looking for some local store. Came here and I wasn't disappointed. Pretty decent choice of cigars, humidor closet, good price and friendly staff. Beside cigars they have a lot of other tobacco products. Definitely recommend.

douglas mccaughey

Spent over 100 $ on cigars and everyone of them so far has been dry and stale. Humidor obviously isn't working

Brian C

A great smoke shop in Torrington. If smoking of any kind, even pipe tobacco, is your interest, then you will likely find it here. Good selection of quality cigars. Nice aroma from the large incense collection. Easy to park right in front.

Kathryn Carr

UPDATE 12/21: HAPPY HOLIDAYS EVERYONE, Glad to see more positive reviews recently. They deserve it.

I think customers may be confusing quiet/reserved staff for being 'rude', etc. Not everyone is bubbly and overtly friendly. I have never, in 6 years of doing business here, ever had a bad experience, no one has ever been rude, and they don't get all over you while you're browsing. They wait until you ask a question, and then are very courteous. The prices are the lowest I've found in the area. That includes merchandise other than tobacco/vape products.

PALMYRA73

Been going here for over 3 years, always very accommodating. Clearly some people think everybody should be bubbling over the moon about every person that walks into the store however if you ask them for assistance they always help they always seem to go out of their way and they definitely remember their regular customers, a few times they made a mistake pricing out one of my orders and they gave me a discount cuz I felt bad highly highly would recommend one of the best smoke shops I've been to and concerning the size of the store the variety is vast and if they don't have something they will definitely special order it and in many cases I've actually seen him start to carry it because a few people have requested it not to make stores you can say that these days and if the owners are reading this keep up the good work.

Charles Sica

this is a full service smoke shop that carry a little bit of everything from Vapes to roll your own to all regular brands and some off brands. Since it's the only smoke shop in the area like that it's hard to compare prices but seems reasonable.