Los Gatos Swim and Racquet Club - Los Gatos, California

Silvia Rodriguez

Un lugar bonito para nadar y llevar a la familia con Ares verdes y con amplio parqueo

Guillermo Cavallo

Excelente!

Aleksandr Gerasimov

I recently joined Los Gatos Swim and Racquet Club and have been very impressed with the overall experience. The front desk staff is welcoming and helpful, and the facilities are kept exceptionally clean, from the fitness center to the restrooms. The club has such a relaxing vibe—it really feels like a little piece of Hawaii right here in Los Gatos! Overall, I’m very happy with my choice to join.

shiva pharand

I’ve had a family membership at Los Gatos Swim and Racquet Club for over 11 years. Overall , I’m happy with the club, though there is a need for some repairs. The group exercise classes are a great feature, and while I enjoy several of them, my favorite by far is the Zumba class on Wednesdays led by Kristy. Kristy brings a positive energy to her class with a fantastic choice of music. She is truly the best Zumba instructor I’ve experienced. Her classes are fun, energetic, and always leave me looking forward to the next session.

Igor Minar

We joined the club a few months ago primarily because of their pools. So far it's been great. The water quality is good and the pool is not crowded in mornings and evenings. Suitable for kids play as well as lap swimming.

The showers and restrooms are outdated and definitely not luxurious, but they are clean and usable.

The staff has been very friendly so far.

Matt Evans

Great Gym! Nice Staff and Friendly environment!

Aleksey Yanovich

Family friendly old school place. 14 tennis courts and 3 outdoor pools. Nice people.

Talieh Rohani

Poor customer experience. For the last two years I signed up my son to join the summer camps. This year he also took private swim lessons at the club and I took a couple of private tennis lessons with the intention to take more. We are not members of the club so I paid for non member fees which are higher as expected. Everything was fine until there was an issue that I raised through customer support on the website. I cancelled a swim lesson and they didn't pay me the refund. When I inquired about it, they told me that the policy required me to cancel 7 days in advance. This policy was never disclosed in any of the purchase flows or at the point of cancellation. Not only they refused to process the refund but they also handled it poorly with dismissive emails and really unfortunate communication. I take no issue in the cancellation policy but my issue is that it was never disclosed. I would have not cancelled the reservation if I was aware of the policy. I even searched everywhere I could (including the printed brochure) before I clicked on the cancellation button. This has left me with such poor taste in my mouth. A company that takes no feedback from the customer and treats them like numbers is good for nothing. I am wondering how I ever trusted them with my kid. We are all just $$ and numbers. Most of the staff are super young and not mature enough to really understand the point or view of the customer. Summer camps are fun but they have no issue in easily distributing sugar and the food is disgusting. We made the experience fun for my son by asking his other classmates and friends to join. If only these young kids could understand how much money I have helped them make through referrals and through my own purchases, they would treat me differently. We are nobody to them. Just $$$. I want to be part of a community and be treated differently. I am disputing the charge and sharing my feedback so you know what type of people you are dealing with here.