iTennis Arcadia - Arcadia, California

Christina Vo

Nat is such a great coach! They’re great at breaking down movements in a fun and digestible way. I appreciate how attentive they are to making corrections and giving us opportunities to put it into practice. Would highly recommend taking their class!

Tiffany Yu

I am a complete beginner in tennis but my coach, Nat, has been so encouraging and patient with me. Her instruction allows all students of varying skill levels to easily follow and learn. She is also very attentive and wants you to get better in tennis! I would highly highly recommend Nat if you wish to come learn a new sport or just become a better tennis player 🙂

Maureen D

I am extremely satisfied with iTennis in Arcadia. The courts are very well maintained and the staff is wonderful. This is my third round of classes and I am very happy. My coach, Nat, is absolutely the best! She is friendly, professional, extremely knowledgeable, and very proficient at conveying all the nuances of playing tennis. Her coaching style addresses every aspect of the game and she tailors the instruction to meet the individual needs of her players. This is a difficult thing to do with a group, but Nat manages this very well. I highly recommend iTennis to all who are looking for a positive experience and great tennis! Thank you to the staff and especially to Nat for helping to improve my game!!

Arun Raj Ramalingam

Nice facility but very crowded and noisy. Hard to get courts for free, but you can reserve it if you are willing to pay.

Myriam Guzman

Clean and well-kept tennis courts. Competent coaches pay close attention to each individual.

Preetham Chandra

Very poor maintenance of the courts. Not cleaning being done. Courts are filled with dead leaves. No action was taken when taken to notice.

Candy Tang

This center falsely advertises the coach for summer camp. Whoever they put on the website (in this case, Salvador Ramos) is not the one who's teaching the camp. The owner, John Letts, explicitly replied to me on an email when I sent in a complaint. And the complaint that I've made is regarding an unknown coach that they refused to release his name.

First of all, there was an incident that our son got hit accidentally by another coach at the camp. His arm was very seriously bruised. By night he had a fever. I sent an email Thursday morning and mentioned about how we weren’t informed during pickup that an accident happened nor was there any first aid, e.g. ice pack. By Friday morning our son felt ok to go back to camp. When my parents sent him there, they informed the "fake salvador" about the bruise and that if our son felt too tired, to please let him take it easy or call me to pick him up. The response gave was “why is he even here”, cold and stern. Why? Because even school policy is if a child does not have any symptoms within 24 hours, then the child can go to school. We paid for the camp, therefore, he can. There were no apologies from lack of communication with an injury, no sympathy, but only simply being mean. And that still wouldn’t have triggered me to look up and down for ways to make complaints about.

Here comes a part that made our family furious - towards the end of the class, our son accidentally stepped on another an older camper’s backpack. The camper was very agitated and pinched our son’s back. So our son responded with self defensive mechanism and pushed the kid away. That’s when "fake Salvador" spotted them and snatched our son’s racket out of his hands, yelled at him to “tell you mom to never sign you up for this camp again” and said something equivalent to you’ve been fired or expelled. So our son started crying by how mean the coach was acting. The worst is fake Salvador then said “now you’re crying like a baby girl” to an 8 year old.

When my parents picked him up from camp, they FaceTimed me and our son was crying non-stop saying the coach was mean and scary and that he never wants to play tennis again.

iTennis handles conflicts with abusive and humiliating languages. The coach is basically a bully and discriminates against girls by insinuating that girls are weaker and they would be those to cry. Parents, this camp experience will scar children for life.

Apart from the way our child was treated, the coach was constantly threatening all other kids “I’ll call your mom” whenever he cannot control a situation. So it was not a unique situation.

Their office still has not given any concrete resolution to us after 3 weeks. We had to go to the center in person on the weekend to search for the real Salvador to get them to response after at least 2 phone calls and 3 emails that I sent and did not get a response from. The only responsive they have given is we are going to hear what that coach has to say then to believe what our child's "one sided story" quoted from their manager Patricia.

bruce linsenmayer

Not playing tennis but listening to a trio of trombone players. Fun to be in the park and have good classical music.