Equinox Downtown LA - Los Angeles, California

Matt T.

I just left the DTLA Equinox, and I was genuinely surprised by the lack of customer service. The front desk staff was unfriendly, and when I asked to speak with a manager regarding a few simple membership questions (which the front desk said they couldn't answer), I was told the manager was too busy in a meeting. However, I could hear the manager speaking to the front desk on the phone at that very moment. If the meeting was about increasing membership, I have a simple suggestion—treat potential members with basic respect. Based on this experience, I won’t be joining.

Simcha H.

Sick from black mold at equinox! Equinox downtown LA has black mold in the AC vents, and they blast the AC all day long! Air filled with spores. Mainly i feel bad for the employees who breath it all day, but black mold spores are highly neurotoxic and cause life long health problems! even when breathed in occasionally. super crazy for a place where you go to be healthy! membership canceled, i’m chronically ill and i can’t believe the gym that i go to rehab my body in is actually making me sick.

Edith L.

I love this Equinox location so much! The interior design is gorgeous and it’s nice and secluded. The morning classes are never packed so it’s nice to have a lot of space to workout in peace. The trainers here are also super friendly and are always willing to help you with personalized suggestions.

Overall, of all the Equinox locations that I’ve tried, I like this one the best. The only complaint I have is that the parking structure is a little crazy.. it’s so hard to find the entrance and when you’re in the structure, it feels like a maze.

Yi C.

The parking at this location is so hard to find. I accidentally went into the gate right next to it and was charged $4 instantly.

Equinox should at least put a sign on the entrance to let people know about this!

J W.

This equinox DTLA is relatively smaller than other locations but the interior design is modern, clean & gorgeous. The cleaning staff is amazing at keeping the club & bathroom clean and dry. I hate wet dirty floors lol the men’s bathroom is clean & dry so I am thankful.

Many good classes & instructors! I had good experiences taking the classes, because the instructors are professional and friendly.

Overall, I enjoy this location!

aryan B.

I wouldn’t rely on the common courtesy of some of the front desk or sales staff. They are unhelpful, rude, and non-accommodating. Highly disappointed in how Spencer treated my guest after 3 years of coming to the DTLA club.

I had always heard stories about rude Equinox staff who go on power trips or whose egos are in over drive, but had never encountered them before myself until today. I think some humility or courtesy workshops could be helpful in fostering better customer service at this location. Never experienced this at the signature club or the Newport location. They treat their customers with the professionalism and respect of the highest order.

Hamayun N.

I have the nationwide equinox pass given my heavy travel schedule. This equinox location was on par with some of their best ones in NYC. It felt new and will designed. The parking is difficult to find but it is free for 2 hours. I enjoyed this location.

David R.

Parking is super hard to find so budget extra time your first visit. Route your GPS to 444 Flower St. Parking, garage is the smaller right gate (out of the two gates on your left) that says 444. Gym is on 3rd floor, you can park on level C. PHEW…OK now that that's out of way.

Love love this location. Very lowkey crowd, never packed, and cleaning crew works so hard to keep it up, plus beautiful city views throughout. Feels less intimidating than some of the other locations. Definitely smaller, so if you're looking for every piece of equipment under the sun or a pool, try the Hollywood club.