EpiFIT Club - Austell, Georgia

Joshua-John

Wow is the best way to describe this facility! I’ve been a member for several years, and in my experience, it has everything I need. The quality, cleanliness, and service are top-notch. They have a full-service gym with state-of-the-art technology for a comprehensive workout. They also offer trainers for a more custom experience. There’s a sauna, water pool, showers, a smoothie bar, and a massage room. And the best part? The classes are always exciting and diverse, from high-intensity workouts to cycling sessions. I highly recommend securing a membership at the EpiFit Club

Erika M.

Love this gym. Left La fitness on camp creek because it was crazy and those is calm, clean and staff is kind and helpful. Nice clean towels. People here are respectful and helpful. Nice culture.

Mayra C.

I absolutely love this gym! It’s small but it has everything I need! The environment is very friendly and they have the right amenities to ensure top tier cleanliness. Their restrooms are very clean and they have showers, saunas and a little hot tub. I haven’t gone in it yet but I can’t wait to try it! Also, the place always smells nice. Every time I walk in I’m hit with a smell that makes me feel at home. Oh, and they also have massage therapy!!!! Best gym membership I’ve had!

Jay I.

Amazing gym experience. Cleanest facility I’ve worked out in, great vibe, friendly staff and a large selection of machines, cardio. I love the steam room and smoothie bar and have even started with a trainer there. Highly recommend.

Christopher L.

There are several critical issues here that demand immediate attention. First and foremost, the lack of basic customer service and hospitality is unacceptable. Walking into a gym should feel welcoming, not like you have to manage everything yourself. The entitlement and dismissive attitude some staff members carry is completely unprofessional.

Second, the towel policy is absurd. One towel per member? And having to walk all the way to the front desk for a fresh one? This is not only inconvenient but also shows a lack of consideration for members’ time and comfort.

Third, the maintenance—or lack thereof—of the steam room and spa is unacceptable. The steam room has been up and down for months with zero communication on when it will be repaired. Meanwhile, the jacuzzi is consistently dirty, with debris floating around, and no staff in sight to address it. This reflects a serious neglect in facility upkeep and member satisfaction.

This is a wake-up call. These issues are glaring and unacceptable for a gym of this size. Immediate action is required to restore trust and provide the level of service members deserve.

For potential new members, consider this a warning. If you value quality service, clean facilities, and a staff that respects its members, you’re better off exploring other gyms that actually care about their clients. Don’t settle for subpar standards.

Pam C.

Great experience with Keisha getting set up for my new membership. The gym has a lot of amenities and just what I need. A plus is the gym is 2 miles from my home.

Jamarius C.

Keisha gave us a great tour today, thank you! This gym has great amenities and CLEAN locker rooms!

Andrea J.

The EpiFIT club is amazing! The classes are great and all the team members are knowledgeable and sincerely concerned about us getting these bodies healthier! Highly recommend joining the club!