Deer Creek Country Club - Deerfield Beach, Florida

Mafer P.

Totalmente decepcionada del servicio de este lugar, hace una semana hice mi boda y lo preparamos con cada detalle, se informó todo a Melanie la encargada de evento de boda, sabían que soy alérgica a las comidas picantes y me sirvieron sin importar que yo como novia me iba a poner en mi boda, el servicio pésimo, no hicieron nada de lo que se indicó por correo, mis invitados no recibieron sus regalos, dañaron mis letreros, instalaron todo tarde, de las cuales no se pudo decorar como quise, las puertas de cada área no valieron, realmente fue un desastre y hasta ahora responden mi correo, de cada punto que mis quejas, sobretodo que me dio alergia y no tuvieron cuidado, tuve que irme antes del tiempo porque me sentía mal. No lo recomiendo

Yaidelys T.

Excelente lugar para eventos de todo tipo

Warner A. Z.

Un lugar muy elegante y glamuroso para realizar todo tipo de eventos, especialmente bodas. Cuenta con varios salones y hermosos campos verdes, excelentes para la práctica del golf.

Alicia P.

Un lugar de donde no querés irte, tranquilo, vecinos cordiales, limpio que más pedir?

Yaidelys T.

Bello lugar y excelente atención

Yaidelys T.

Hermoso lugar

Rebecca C.

Deer Creek made my dream wedding a reality. They were very professional, attentive, and always had great communication regarding questions and timelines. Hailey and Gisele were incredible! They made sure the wedding stayed on schedule and Gisele as day of coordinator, handled all the small details that helped make my vision come to life. The food and drinks were delicious, the venue gorgeous, and the staff kind and accommodating. I would definitely recommend!

Marc S.

Let me say, I hate leaving bad reviews! Normally I follow the "if you don’t have something nice to say, don’t say anything" motto. I just have to warn of a severe lack of concern for customer experience.

January 2025 wedding issue with guest sitting in some chemical (bleach) left on a chair in cocktail room damaging his suit.

Initial contact was on Monday after the event, with email to Melanie (Event Manager), who had to speak with employees and get back with my wife. (She Never Responded)
The Guest, my wife and myself all reached out numerous times with no call back. Approximately 7 call attempts went unreturned until I reached out to the General Manger, Marty Martinez, who acknowledged the total lack of customer service Melanie was demonstrating.

After Marty and I finally spoke, he was to make contact with the guest, work out a resolution and contact me back with the final outcome. After several days of no communication, I called the guest who had been inconvenienced and asked if the General Manager, Marty ever called. I was told that Melanie, not Marty had made contact several days after my call with Marty and the guest requested that Marty call him back. Marty did call and suffices to say, Marty and Deer Creek did not acknowledge any responsibility.

While I have to say, we all were very happy with the event otherwise, it surprises me how myopic the General Manager & the Event Manager can be to not realize that someone having a party with 185 guests and asked them to solve a less than $250 guest issue should not be made to feel they received above and beyond customer service.

How sad it is when I cannot walk away tell all that Deer Creek is a great venue, not because of the venue, but because of the lack of customer service exhibited by management.