CLUB4 Fitness Melbourne - Melbourne, Florida

Nick

Went in to workout with my brother in law. They wanted to charge $7.50 for him to use it, and refused to offer a guest pass.

I said, he's only here one day, he can't just work out? No....

So you're telling me you're willing to lose a monthly member because you can't waive a stupid guest fee? The general managers response? "We can always get more members".

Additionally, it is very difficult to cancel their membership, and requires logging into a third party website to do so.

100% do not recommend, they are kind to your face in the beginning but in the end do not value your membership AT ALL, as admitted by their GM.

Des Marquez

Management is terrible and they clearly know how rude the staff and management is yet do not care. They would rather lose customers that admit they treat members terribly. Do not pay for this gym you will regret it. It looks nice but the staff ruins it and makes you not even want to be there. The owner always seems to defend their behavior by the looks of it as well. Also cancelling is extremely difficult even by gym standards. You've been warned.

Kristen Rutherford

I had so much faith in this gym when it opened. It was clean, organized, the staff were professional. It was 24 hours so I could go super late or early with my work schedule (now they close).
Well it quickly went down hill, became filthy, sauna always broken, bathrooms not stocked with tp/paper towels, cleaner bottles empty or broken, bathrooms flooding - a total mess.

I ended up putting my membership on hold due to having surgery. When I went to ultimately cancel my membership due to not be able to work out consistently anymore post op, I was informed of several hidden fees along with harassing and rude emails and phone calls. Seems they are desperate to nickel and dime their patrons all while not even providing a clean and enjoyable environment. They told me I needed to give 30 days notice, I gave 31, and they charged me for ANOTHER month while gaslighting me in email. It was truly unbelievable to read this communication. Poor business practices and from reading the reviews, it’s clear I am not alone. Good luck to them!

Denis Freiden

Never told me about cheaper programs. sold me the most expensive and charged a 69$ fee to go to a different program after I found out about cheaper monthly fees. Tried to cancel before my year was up and they charged a 69 cancellation fee.

Cost me more to get out than the membership. When you have to hide fees to “ trick” your customers not a good sign of a legit business. When I canceled the rudeness of the rep was terrible. FYI I owned a gym for 5 years and know how a gym should be run firsthand.

G I (Girlinterrupted876)

I wish they had more locations in Orlando and in south Florida. The gym’s layout is properly thought out, it’s not dark and stuffy. This has become my favorite gym but the limited amount of locations in Florida is a major drawback. I think they should always put their gyms in locations that permit lots of natural lighting like the one in Melbourne and they should stick to same setup. A very good gym, a fairly clean gym and fairly nice equipment.

Dan Ritter - Realtor

I think this is a good gym. There’s a great selection of equipment. The extras that make this gym better…massage chairs, tanning beds (though I don’t use them) and red light therapy.

Personally my one big negative is the showers don’t get hot…like at all. Not even like warm.

Jacob Field

Mark has been a great personal trainer! Highly recommended, I do 1 day a week, but he sets me up with workouts for my other 2-3 days and everything gets logged on the app. Mark makes personalized workout adjustments for all my little nagging injuries. My wife and I will drop our baby and toddler at the onsite daycare, she will do a class and I'll my training session. All other staff is really good, rarely "crowded", clean, and newer high quality equipment.

Jodie Bayardo

I have 3 other gym memberships, but needed this one due to proximity of my work- so I have plenty of experience with gyms. My main complaint is that the staff continually- loudly and in front of patrons- disparage the homeless people who inhabit this area. I understand that they may cause grief and problems, but there is not reason to speak so unkindly to people who don’t have a home.

Other small issues: The door to the women’s locker room is terrible and why am I paying for massage, infrared, etc. but I have to get staff to activate these features for me? The staff is unwelcoming so I don’t feel comfortable asking. Thus, I basically never use these features despite paying for them.

Otherwise, the gym is clean, the equipment is adequate, the patrons seem nice, and it’s not expensive.

I would neither encourage nor discourage anyone from signing up. I just think the staff need to be taught about compassion and empathy.