Campground Membership Outlet - Minneola, Florida

Michael M.

I should of did more research on this company before hiring them to sell my membership. Back in 2018 i put my membership in deferment for 5 yrs. (inactive) and hire this company to sell it. They told me that they it will take a couple of months to sell it. It required a fee for the service. It would be me that always initiated the follow up. Five years have passed and no sell, after several suggestions to lower the selling price which I did. No in 2025 the membership has not been sold, after bringing down the selling price varies times. I ask melissa about a refund of the fee and she informed me they do not have a policy to refund those fees. So they took my money and have nothing to show for it. My advise to you DO NOT USE THIS SERVICE OR COMPANY.

Liz G.

In July of 2024 we listed our membership with this company. Communication was pretty consistent. We had a couple of sales fall thru. On October 4 we were notified that the sale had been successful and transfer was in progress. On Oct 18 we were told they were on top of it. Dec 4 they said a check would be mailed within 2 weeks with tracking. We have reached out twice enquiring about the check. We have not recieved any response or communication in over a month. Here we are now into 2025 with no money, no communication and no membership!!! All information is now in the hands of our attorney. Paperwork is in process with Florida Attorney General as well as the Better Business Bureau. Hopefully someone can get our $5,500 for us.
I would never recommend this company for selling a membership.

Dylan H.

DO NOT USE THIS COMPANY!! Please stay away. You have been warned.

We sold a thousand trails membership through them for a net return of $6,500 after their cut. After confirming the sale we got radio silence. For months. We tried reaching out multiple times a week during that time through phone and email and got nothing. We’re certain they were screening our calls.

Eventually we had to submit a Better Business Bureau claim and lo and behold they finally got back to us and sent the check…. In regular post with no tracking number. Now we’re just crossing our fingers that it clears.

We have also filed complains with the FTC and Florida Attorney General.

This company is a scam out to steal your money. Beware.

Sang O.

Kimberly was very helpful and prompt during my purchasing a thousand trails pre-owned upgraded membership. She was very compassionate and understanding the reason I need an upgraded membership as I'm a recovering cancer patient. And she even helped me to get a discounted price. I know there are negative reviews, but all I can say is that if anyone needs to buy a upgraded campground membership for thousand trails, I highly recommend you contact Kimberly. I arrived at a Thousand Trails Lake Tawakoni yesterday. I can stay 21 days straight, Not 14 days. And I can go to another Thousand Trails Campground immediately after 21 days Stays here and staying 21 days and so on. I don't need to spend 7 days outside the campsite interval between anymore.
Thanks to Kimberly.

Linda G.

Worst service ever! Sold my TT membership through Melissa. Process started mid-June. I provided a buyer and helped get new contract from TT, just needed payment from Canadian banking. Contract transferred successfully. I have not received my payment. And they will not return any calls, texts or emails. Can’t blame it on hurricanes, as I should’ve received payment prior to storms. DO NOT USE THIS COMPANY!

Laura M.

We went through this company to sale our Thousand Trails membership starting June 27, transfer was completed August 29th 2024, I emailed them asking for a status on payment. Melissa replied on September 29th, 2024 saying it would be a couple of weeks. Still have not received a payment. Just another scam!!!!!

Update:
Just received my check on 11/12/24, while it took way too long, at I received check as promised.

Todd M.

Can someone recommend legal action or civil suit strategies to have stolen money returned from Campground Membership Outlet? I am in a similar boat as what seems like many...membership sold back in June and I got the run around from Melissa and her "assistant" all the way up to the the time of the Hurricane's. I live in Western NC and could really use the stolen money to rebuild and recover. I cannot believe that this scam has gone on for so long and no one has intervened! It is time for this type of malicious attack on individuals and families to stop!

pam H.

Do not use this company to sell your membership. They're great when you're using them to buy a membership. They gave us two options when we asked them to sell our membership, a quick one or a long one. Obviously we chose the quicker less money. Our membership closed approximately 6 weeks ago we still have not received our money. Nobody will return our phone calls or emails or text messages. I wish I would have gone to this site and read reviews before I chose them to sell our membership. Do not use them, we have no choice but to believe they have stolen our money at this point and have filed a complaint with the attorney general