Bay Club San Francisco - San Francisco, California

Judith Padilla

Sitio muy lindo y completo con servicios Para todos los gustos deportivos. Atención esmerada. Instalaciones limpias y variedad de equipos para ejercitarse.

Magdaleno Lopez

muy bien

Chavy Lpz

Bueno, bueno bueno

Hail

All in all it's a fine gym. The amenities, class offerings and the roof space are nice. The cleanliness needs to be improved between the dirt/ hair/ dust around the space and other gym members not cleaning up after themselves. I also wish the equipment was nicer. The monthly cost is a lot compared to other gyms in the area and with that, I wish the equipment was better functioning and less dated. The locker rooms are much improved with the recent updates, but I am hoping there is more to come.

Shailvi Wakhlu

Very expensive gym for mediocre amenities!

It has so much potential but management tends to ignore customer complaints. They don't inform you if the pool heating is broken (which happened multiple times in the recent past), and still expect you to pay the full fee for unusable amenities. They're often out of robes (60% of the time, I tracked), which means you have to walk half-naked from the ladies locker room to the pool all the way past the squash courts and the fitness rooms. Lots of other issues like dusty locker rooms, unclean spas, and missing toiletries. I wish they would either right size the fees, or fix all their recurring issues.

Nina R

Never joined Bay Club. Dirtiest facilities I’ve ever seen and the people who work there will stalk you to try to get you to join.

Toured multiple locations. Locker rooms were terribly unhygienic. Mold growing on the walls, hair everywhere on the floor, cracked floors and walls.

The only interesting feature at this location was a spacious rooftop turf. The actual layout at this location is awful. They’re going through a renovation but even the fully renovated locations (like the financial district Bay Club) were unfinished. For example, the walls in the ladies’ locker rooms at one location didn’t even touch the ceiling…? Perhaps this chain has more renovations to do across all locations before they’re ready to serve guests.

Sales managers wouldn’t stop calling me for 2 months after I toured. They even found me on LinkedIn and looked me up online. I had to block emails, phone calls, and deactivate my LinkedIn to prevent any further contact.

I’ll be sticking with Equinox for the long term, which is only $315 compared to the $400 membership at Bay Club.

Alex Tonelli

I was a member a long time ago and every once in a while I go and think about rejoining. They brand themselves as a luxury club, but then cut corners everywhere and are more of a mass market club that's not worth the premium price. Easy example is that the locker room is between 78 and 83 degrees. It's too bad b/c the facilities are awesome and I'd like to re-join, I'm just turned off for one reason or another every time I go.

Ray Smets

I am writing this review to express my disappointment in both the Bay Club and its Management. First, I am an executive member of +10 years of history with the Bay Club in SF and I’m canceling my membership because this gym doesn’t live up anymore to the standards I’m paying. They have introduced a shared membership where a group of “roommates” can share the cost of one membership so they pay a lot less than a single membership. This has caused the gym to get over crowded by members paying way less than what I pay, but they get all the same benefits and features, all while the cost of my single user membership has gone up to $335 per month. I’m using the same overrun facility and paying so much more. I tried to use the 8 person sauna over the last few weeks and lately it is packed with 12-14 people standing, making it an unpleasant and uncomfortable experience. The cleanliness of the gym overall is not as good as it once was either. Workout space is not good based on the number of members. There aren’t enough benches for example, 1 flat bench press in the whole indoor gym… this is Worse than 24 Hour fitness. I’m also disappointed because I asked the membership executives to give me a fair option to pay what everyone else is paying as a single member and instead of thanking me for my loyalty and finding a way to fix the situation they instead recommended that “the best thing to do is cancel and check back in the future”.

After 10 years of being a premium member I feel very unappreciated. I asked if I could suspend my membership (which they should definitely allow for such loyal members) but the gym supposedly doesn’t allow this option anymore. So after over a decade of being a loyal and high paying member of the Bay Club I am leaving. The Bay Club has shown its colors that it doesn’t value its loyal members and dismisses them with poor customer service and attitude, no matter how long you’ve been a member or how much you pay. The new shared membership brings a new kind of crowd that is pushing out the loyal members and damaging the quality of the experience. I have brought guests in who are members at Equinox for less money and they said my Bay Club is “a dump” compared to theirs.