Fort Myers Racquet Club - Fort Myers, Florida

Tiago Tavares

Feedback Regarding a Disappointing Experience at Fort Myers Racquet Club

Dear Management,

My name is Tiago Tavares, and I am a tennis player from Brazil with over 37 years of passion for the sport. Currently on vacation, I decided to visit the Fort Myers Racquet Club today, December 1st, at around 11:30 AM, as part of my exploration of the area.

Upon arriving, I was greeted by an older lady at the entrance, who asked, "How can I help you?" I smiled and politely responded, "Good morning, I am just browsing and looking around." I then proceeded to the courts, where I noticed there were no players. While sending a voice message to my team in Brazil, the same lady approached me in an unexpectedly hostile manner, interrupting my phone call to aggressively question whether I was filming or taking pictures.

Once I ended my call, I explained that I was simply visiting as a tourist, introducing myself as a tennis player from Brazil who wanted to share my experience with friends. Unfortunately, her behavior remained confrontational, making me feel deeply uncomfortable and unwelcome. Despite being dressed appropriately in an orange Lacoste Miami Open polo and tennis shorts, her demeanor felt discriminatory and accusatory, as though I was doing something wrong.

I tried to reason with her, apologizing if I had unintentionally caused any misunderstanding, and pointed out that her treatment of visitors was unprofessional and hurtful. Her response was to slam the entrance door behind me as I left, leaving me embarrassed and upset.

As someone who has traveled extensively and visited tennis clubs worldwide, I have never encountered such a disrespectful experience. Sports are meant to bring people together, fostering camaraderie and inclusivity—not to make visitors feel like criminals or unwelcome intruders.

I hope this feedback encourages management to address this behavior and take steps to ensure that all guests, regardless of background, feel valued and respected.

Thank you for taking the time to read this message.

Sincerely,
Tiago Tavares

Sarah Jacobs

The Fort Myers Racquet Club is a local tennis gem residents can be proud of. The coaching staff is excellent , the facility is clean and the courts are well maintained. If you play tennis in Fort Myers, you must check this place out!

Eunice Rogers

Great place to play pickleball!

Elizabeth Terrell

Love this place. The staff is always friendly and the place is clean every time. The courts are great for parents with kids, my husband and I bring our one year old and he runs around while we play!

koda koala

I get they don't want people coming and going using their restrooms but they were closed for the day for players due to weather and my child and I were using the park next door. Due to people being disrespectful the porta potties have been removed and we needed to use the restroom. These people were very rude and snobby when all they had to do was lettuce in for 5 seconds to use the restroom. Really carrying the stereotype zero out of zero would never recommend to anyone. Poor customer service I know I'm not a customer but it's a community facility.

Cathy O

I'm really enjoying playing here and meeting the great ladies of the Fort Myers racket club this summer. Ladies you have been very welcoming hosts and I've really enjoyed playing with you all. The person at the desk is always very friendly and very welcoming too.

Shavana Hassad

Highly recommend the program Fort Myers Tennis LLC if you are looking for youth tennis lessons. My 2 daughters have been taking lessons for a year and are excelling! The coaches are all amazing! The owners are accommodating and helpful to make sure your child has a fun and engaging experience!

Martin Docherty

Great facility with very helpful staff. Played Pickle Ball on their first class courts. If you're a pickle ball player in the area you will not be disappointed here.